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Privacy Policy

 

Effective Date: August 16th, 2024

 

1. Introduction

 

Welcome to RealMaze AR, a mobile application developed by Rafi Saar at Syncopa Software (hereinafter referred to as “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and share information when you use our app in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and California Online Privacy Protection Act (CalOPPA).

 

2. Information We Collect

 

Device Information: When you use RealMaze AR, we may collect certain device information, such as device type, operating system, and IP address. This information is used for app functionality, improving user experience, and analytics purposes.

 

Location Information: We may collect location data for analytics purposes to understand how many users there are per country. This information is anonymized and not linked to any identifiable user data.

 

Advertising Identifiers: We use Google Ads in RealMaze AR. If you consent via the App Tracking Transparency (ATT) prompt, your device’s advertising identifier (IDFA) may be used for personalized ads. You can opt out at any time by adjusting your device settings.

 

Analytics: We use Google Analytics to understand how users interact with our app. No personal user data is tracked or collected. All data is anonymized and used solely for improving the app.

Game Center Integration: RealMaze AR integrates with Apple’s Game Center to provide features such as leaderboards. If you choose to sign in to Game Center, your scores and achievements may be uploaded to the Game Center leaderboards and achievements and shared with other players. Please refer to Apple’s privacy policy for more information on how Game Center handles your data.

 

3. App Tracking Transparency

 

In compliance with Apple’s App Tracking Transparency (ATT) framework, we will ask for your permission before tracking your device’s advertising identifier. If you do not consent, we will not track your device or use your identifier for personalized advertising.

 

4. Use of In-App Purchases

 

RealMaze AR offers in-app purchases. These transactions are processed through the App Store, and we do not collect or store your payment information. For details on how the App Store handles your data, please refer to Apple’s privacy policy.

 

5. Third-Party Services

 

We utilize the following third-party services in RealMaze AR:

 

  • Google Ads: Used for serving advertisements within the app. Advertisements may be personalized based on your device’s advertising identifier if you consent to tracking.

  • Google Analytics: Used for analyzing app usage and improving the app experience. No personal data is collected or tracked.

 

Please note that these third parties have their own privacy policies, and we encourage you to review them.

 

6. Your Rights

 

Depending on your jurisdiction, you may have certain rights concerning your personal data:

 

  • Access and Correction: You have the right to access and correct any personal information we hold about you.

  • Deletion: You may request the deletion of your personal data, subject to certain legal restrictions.

  • Opt-Out: You have the right to opt out of personalized advertising and tracking.

To exercise any of these rights, please contact us at info@syncopa.net.

 

7. Data Retention

 

We retain the information we collect only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

8. Security

 

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

 

9. Confidentiality of Minors’ Personal Data

 

RealMaze AR is not intended for children under the age of 13, and we do not knowingly collect personal data from minors without parental consent. If you are a resident of the European Economic Area (EEA) under 16 years of age or a minor in your country of residence, please ask your legal guardian’s permission to use or access RealMaze AR.
If we become aware that we have inadvertently collected personal data from a minor without parental consent, we will take steps to delete that information.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes through the app or other appropriate means.

 

11. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Syncopa Software

Email: info@syncopa.net

 

Country-Specific Provisions

 

European Union (GDPR): If you are a resident of the European Union, you have the right to lodge a complaint with your local data protection authority.

 

California (CCPA, CPRA, CalOPPA): California residents have the right to request information about how their data is used, request deletion of their data, and opt out of data selling. We do not sell personal data.

 

Please review this Privacy Policy regularly to stay informed about how we protect your privacy. Your continued use of RealMaze AR signifies your acceptance of this Privacy Policy.

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